Frequently asked questions.


How do I access my online time sheet?

Please submit your timesheet via Bullhorn:

When am I eligible for health insurance?

1st of the month following 60 days of employment. Employees will be sent a system generated email with benefit information and instructions regarding the enrollment process.

When am I eligible to participate in the 401k?

After one year of employment and 1,000 hours worked, our employees are eligible to participate in our 401k.

How do I change my tax exemptions?

Please change your address in iSolved:

How do I change my direct deposit?

Please change your direct deposit information in iSolved:

If I leave NCAPHA will I still have access to my employee self-service portal?

Yes, former employees will have access to their employee-self-service portal and be able to access their W-2 and paystubs.

How can I apply for a job with NCAPHA?

Please visit our Career Portal:

Where can I find my paystubs?

To access your pay stubs, please visit:

I recently moved, where do I need to change my address?

Please change your address in iSolved:

What are the pay periods?

Our pay periods run from the 1st – 15th of the month. Then the 16th to the last day of the month.

When is pay day?

Alliance employees are paid twice a month. On the 10th and 25th of each month. If payday falls on a holiday or weekend, we get paid the workday before.

What I-9 Documents are acceptable?

For a complete list of acceptable I-9 documents, please visit:

Do you offer PTO/Paid holidays?

Certain clients offer PTO and/or paid holidays depending on the position and budget. Applicants are encouraged to ask the hiring manager if their position offers this benefit.

Have more questions? Email us and we’ll get back to you soon!